FAQ

Frequently Asked Questions

What exactly do I receive?

A structured yoga & wellness program delivered as a downloadable PDF ebook, with sequences, breathwork and mindfulness practices you can follow at your own pace.

How is it delivered?

Instantly and digitally. After your payment is confirmed you'll receive your download by email — usually within a few minutes. Nothing is physically shipped.

Which plan should I choose?

Pick the length that matches your commitment: 3 months to build a habit, 6 months to deepen your practice, 12 months for a full progressive year (our most popular), or 24 months for the complete transformation and best value.

Do I need experience or special equipment?

No experience needed — every level is welcome. All you really need is a mat and a little space.

What is Premium Extended Support?

It's an optional add-on that gives you fast, priority email guidance on poses, pacing and your routine throughout your program.

Can I get a refund?

Because our products are digital and accessible immediately, the statutory right of withdrawal ends once you begin your download (see our Refund & Cancellation Policy). If you ever have trouble accessing your product, email us and we'll make it right.

What payment methods can I use?

You can pay securely at checkout with the methods shown there, such as major credit cards, Shopify Payments and PayPal.

I didn't receive my download — what now?

Please check your spam or junk folder first, then email support@balkan.expert and we'll sort it out quickly.